Privacy policy

Sleep Corp International, LLC Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from bedscapebedding.com (the “Site”), operated by Sleep Corp International, LLC (“Sleep Corp International”, “we”, “our”, or “us”).

Sleep Corp International is committed to protecting your personal information, and knows you care about how your information is used and shared.

Your use of and access to our website(s) and services constitutes acceptance of and consent to this Privacy Policy.

We reserve the right to update this Policy from time to time, and your continued use of our website(s) or services constitutes acceptance of any changes.

PERSONAL INFORMATION WE COLLECT
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
Your personal information may be shared within our organisation, including with our affiliates and third-party service providers.  In such cases, all information will be used in a manner consistent with this Privacy Policy

For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may disclose Personal Information to overseas recipients, for instance, when we store Personal Information with 'cloud' service providers, which may be situated outside of the United States, which may include Australia, UK, Singapore and other countries from time to time.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

You may also opt-out of our marketing communications, such as newsletters. This will not include transactional-based messages relating to your account, order or inquiries made.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

ACCESS TO, CORRECTION and DELETION OF PERSONAL INFORMATION
We will give you access to a broad range of information about your interactions with us for the limited purpose of viewing and, in certain cases, updating your Personal Information. Please advise us of changes to your contact details or other Personal Information. 

We take reasonable steps in the circumstances to ensure that the Personal Information we collect, use, or disclose is accurate, current, complete, and relevant.

If you request access to, correction of, or deletion of your Personal Information, we will require you to verify your identity and specify the information you are requesting. We may charge a fee to cover the cost of verifying your application and locating, retrieving, reviewing and copying any Personal Information requested. If we agree to correct the Personal Information, we will do it as soon as practicable, and if there is a delay, we will advise you in writing.

To make a request to access or update any of the Personal Information we hold about you, please contact us at info@bedscapebedding.com

DATA RETENTION
We will retain your Personal Information for as long as we require it for our purposes or as permitted or required.  When we no longer require it, we will take all necessary steps to permanently delete, destroy or deidentify it.

INFORMATION PROTECTION
The security of your personal information is important to us.

We have processes and systems in place to protect Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure, whether stored in physical hard-copy or electronically. These include but are not limited to physical security to our offices, as well as firewalls and password protection on electronic files).

Although we take all necessary steps to protect Personal Information, we provide no warranty and cannot ensure the security of any information which you provide to us. No technology can be guaranteed to be 100% secure against hackers, cybercriminals, or other unauthorized third parties. 

Accordingly, any information which you provide to us is at your own risk and we recommend that you only access our site through a secure environment and we encourage you to protect all user ID’s and passwords.

Should there be a data breach, we will notify you as soon as practicable and we may notify you of what has occurred, what Personal Information is involved, what the implications may be, what you can do, and what we will do in the specific circumstances.

ENQUIRIES
If you would like further information about our Privacy Policy or the way we manage Personal Information, please contact us on info@bedscapebedding.com